Frequently Asked Questions
Commonly asked questions as it relates to House Cleaning Services,
Maid Services or Cleaning Services in San Antonio Texas
House Cleaning can vary in costs based on the size of the project, the need, and which equipment may be needed.
Here is an article to help you learn more about the Costs of Cleaning Services in San Antonio Texas.
To book a cleaning or maid service just fill out our secure online booking form, enter your card details and click book, it’s really that simple. Once your booking is received we’ll assign a capable team of cleaners and send you a confirmation within 2 hours.
Simply click book your cleaning service and enter accurate details about your home in our booking form and you’ll get an instant price. As a general rule we utilize the size of your home in the number of bedrooms and bathrooms to calculate an exact price.
Generally we estimate that it can take half an hour to an hour per bedroom depending on the service you’ve booked.
TRUST & SAFETY
Yes, we’re bonded and insured against damages. If you needed a copy of our insurance, they’re available on request. Please reach out to us via email or give us a call during business hours.
If for any reason you were unhappy with the service contact us within 48 hours and we’ll send a team to fix the problem areas ASAP as part of our satisfaction guarantee.
MANAGE YOUR ACCOUNT
You are able to login in to your account clicking the link in the confirmation email to manage your cleanings. You are also able to call us or email us and we will assist you. Please remember cancelations must be done 24 hours in advance to avoid the $50 late cancelation fee.
We do charge a $50 cancelation fee if we are not informed of your cancelation at least 24 hours before the start of your appointments arrival window.
In the scenario that we show up to your home and the appointment has not been canceled and we are unable to enter the property. We will charge the full amount of the cleaning. We have reserved this time specifically for your home and are unable to fill it with a cleaning last minute.
Absolutely, when booking your maid service with The Maid Effect we bring all our equipment and chemicals. If you had any specific preferences as to the type of products or equipment you’d like us to use, please leave a note on your booking.